Supply Chain Management - Supplier Relationship Manager

at  BNP Paribas

ROLE:

The main missions of the Supplier Relationship Manager (SRM) are:

• Engage with BNP Paribas clients and their suppliers to drive supplier on boarding and increase utilisation of existing payable programs.
• Be part of the EMEA Supplier On-boarding team for the GTS Supply Chain business and act as back up for the global supplier on boarding teams.
• Be first entry point for suppliers in SCF programs to explain concepts and program details, handhold the on boarding process on top of providing training on the Connexis Supply Chain tool.
• Act as a customer success leader for payable product clients to ensure growth/high adoption, cross selling, expansion and retention.
• Act as advisory to buyer procurement teams and help the client to shape the on boarding strategy by providing recommendation based on data analysis available in the group or in the market on top of leading and animating the training to the client procurement teams.
• Meet business target and ensure maximum utilization and implement client/supplier retention strategy in collaboration with Sales, Structuring and implementation teams.
• Act as an escalation point for on boarding teams and coordinate KYTS, technical implementation and support case for both buyers and suppliers.
• To be an active and efficient support for the SCM marketers and Clients in structuring Supply Chain transactions from pitching to execution.
• Comply with Internal Controls and Risk Monitoring processes in line with BNP PARIBAS Group procedures in addition to specific country requirements and regulations.
• Work closely with product management teams to provide the best products and solutions to the buyer and the supplier in an SCF programme.
• Collaboration with the various internal Legal Teams as well as external counsels on the legal documentation.
• Lead the on boarding strategy through third party platforms and/or partners.
• Lead and coordinate buyer on boarding activities for select clients as a secondary function of the team

KEY RESPONSIBILITIES:

The role requires you to:

• Coordinate with BNP Paribas clients, their suppliers and internal teams on a consistent basis to drive and optimize supplier onboarding efforts.
• Coordinate with the SCM EMEA Stakeholders (Sales, Relationship Managers, Product, Implementation, Operations and IT teams) to ensure agreed turnaround timelines are met and pipeline of suppliers are followed up and tracked to closure.
• Drive standardization of supplier documentation e.g. move to global “communized” supplier agreement, set-up packages, and marketing collateral (be cognizant of country-specific requirements in addition to Global and local product program requirements).
• Prepare periodic reports and status updates on progress of on-boarding activities by country, by client, track utilization and monitor pipeline.
• Ensure once on-boarding is complete, the System Support teams are introduced for managing day-to-day relationships.
• Ensure retention of Suppliers and expansion of payable programmes by being proactive in suggesting expansion strategies.
• Acquire new market participants and retain existing participants.
• Manage, cultivate, and grow a book of business consistent with buyer objectives • Contributes to RFIs and RFPs.
• Lead and / or contributes to ongoing Business Projects.
• Act as an escalation/co-ordination point for queries raised by stakeholders.
• Contribute to the ongoing enhancement of CSC platform in connection with the product managers & ITO teams.
• Liaise with Dublin Operational Departments to streamline processes.
• Trains and supports junior resources / newcomers in developing his/her knowledge.

QUALIFICATIONS & EXPERIENCE REQUIRED FOR THIS ROLE:

• 3-4 years’ experience in sale, marketing of financial products or customer service/facing role.
• Understanding of the supply chain side for corporate clients, knowledge of working capital cycle and procurement team’s role in driving negotiations around commercial terms is a key plus.
• Highly motivated with excellent work ethic, dynamic with strong selling, influencing skills.
• Ability to work efficiently in a fast-paced environment.
• Client focused and team player with Strong influence skills.
• Excellent verbal, written and interpersonal communication skills.
• Ability to communicate to all levels of the business, to clients and external service providers.
• Logical and analytical skills with strong problem solving capabilities.
• An organised approach to work with good attention to details.
• Ability to deliver within tight timeframes and work under pressure.
• Ability to work independently and within a team environment, across jurisdictions.
• Proficiency in MS Office tools notably Excel and PowerPoint.
• English fluency (written and spoken).
• Additional Italian, French, German, Spanish (beneficial)