Supply Chain - VMI

at  Ferrero

COMPANY DESCRIPTION

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

SKILLS:

• Excellent skills in MS-Office applications (Excel, PowerPoint, Word).

ABOUT THE ROLE:

At Ferrero Iberica (Portugal), we are looking for a motivated employee to guarantee the quality of the company’s Customer Service, so that the company is a benchmark in the sector and congruent with the quality characteristics of our brand.
To ensure seamless client relations and meet their needs while guaranteeing the quality of our service and products, effective collaboration and management of the client portfolio are imperative. This involves fostering strong partnerships with clients, understanding their requirements, and consistently delivering high-quality solutions tailored to their specific needs.

MAIN RESPONSIBILITIES:

• Ensure strict compliance with all regulations and group policies that directly affect their work area.
• Manage processes Order Management, Orders to Delivery y Logistic Collaboration.
• Fully manage the contractual logistics annexes with Clients.
• Manage the operational reporting and analysis of the processes under his/her responsibility.
• Collaboration and client portfolio management. To ensure a smooth relationship with the client and be able to meet their needs while guaranteeing the quality of our service and products.

HOW TO BE SUCCESSFUL IN THE ROLE AND AT FERRERO:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.