Support Analyst (IT SOC1 & 2 Auditor)

at  Manulife

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JOB DESCRIPTION:

We’re looking for a Support Analyst (IT SOC1 & 2 Auditor) to join our Information Systems team at MBPS. In this role, you are expected to do Logical Access Review Process (Extract Preparation, Quarterly logical access review, Semi Annual logical access reviews, Annual Access Profile content reviews) and Gathering of Evidence, Samples and Populations required by the auditors.
Have the skills and knowledge for the job? Learn more about the opening below!

QUALIFICATIONS:

• Bachelor’s program with relevant work experience of at least 2 years;
• Minimum of 2 years of experience in IT Audit, SOX, and Risk Management or any equivalent role
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
• Ability to work North American EST (Eastern Standard Time / Toronto time)

MINIMUM SKILLS TO HIRE/MUST HAVES:

• Must pass current job expectations and meet performance metrics(for internal applicant)
• Must not have any attendance issues and have not received any disciplinary action(for internal applicant)
• Basic to intermediate knowledge in PowerBI.
• Experience working in any of the following functions:
• Access Management and Administration
• IT Audit
• Security Risk Management
• Systems and Application Support

• Logical Access Review Process (Extract Preparation, Quarterly logical access review, Semi Annual logical access reviews, Annual Access Profile content reviews)
• Logical Access Review and Validation of various application accesses
• Monthly Movement Report Review
• Assistance with Sarbanes-Oxley Audit Activities - Evidence Request List support, Coordination of Annual SOX Template reviews.
• Gathering of Evidence, Samples and Populations required by the auditors.
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling reports for the business unit.
• IIQ Certificate and Daily Movement Reviews
• Document processes and workflows and maintain/update the existing process documents.
• Responsible for generating, compiling, distributing and maintenance of dashboards and reports.
• Work closely with peers to understand and design reports and dashboards to meet analytical requirements
• Contributes to drive efficiencies and enhancement opportunities to existing auditing processes and techniques, using data analytics, automation and other process improvement techniques and ideas.
• Provide guidance and share knowledge with team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues.
• Maintain relationship with the Business Unit to manage expectations of service, including work requirements, timing, and deliverables.
• Work with all levels of the organization to perform assigned duties.
• Inspire teamwork and responsibility with engagement of team members and use of current technology/tools to enhance the team effectiveness and improve services.