Support Engineer

at  Cognizant Technology Solutions

We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Support Engineer
What you’ll do:
This will be a hands-on coding role working as part of a cross-functional team alongside other developers, designers, and quality engineers, within an agile development environment in designing Enterprise Solution

Responsibilities:

• Assist developers in converting their applications to 12-Factor principles so that the apps can run cleanly in a containerized environment, and migrate cleanly from one environment to the next
• Set up, monitor, and debug CI/CD pipelines constructed in GitLab and Jenkins. This includes Docker container builds managed by bespoke Jenkins libraries, so the job will entail debugging and enhancing these libraries (written in Groovy) from time to time
• Assist developers in debugging application configuration, code questions, or debugging issues across various languages: PHP, NodeJS, Java, Ruby, .NET Core, and sometimes even Elixir
• Assist developers to introduce exception reporting and APM metrics into existing and new applications, to improve runtime performance and error monitoring
• Monitor, tune, and debug issues related to application health and Kubernetes cluster health
• Identify bugs or shortcomings in the platform and implement solutions to make the IKE Platform better for users and/or easier to maintain

REQUIRED SKILLS:

• git, including management of remotes, branching/merging, and rebasing
• Basics of Jenkins: Jobs, Pipelines, webhooks
• DOCKER CONCEPTS:BUILDS, INCLUDING MULTI-STAGE BUILDSLAYER MANAGEMENT AND CACHINGVOLUME MANAGEMENTSECURITYCONTAINER NETWORKING AND IPCdocker-compose
• Use of Kubernetes: namespaces, core objects (Deployment, StatefulSet, PersistentVolumes, etc.)

• Assist developers in converting their applications to 12-Factor principles so that the apps can run cleanly in a containerized environment, and migrate cleanly from one environment to the next
• Set up, monitor, and debug CI/CD pipelines constructed in GitLab and Jenkins. This includes Docker container builds managed by bespoke Jenkins libraries, so the job will entail debugging and enhancing these libraries (written in Groovy) from time to time
• Assist developers in debugging application configuration, code questions, or debugging issues across various languages: PHP, NodeJS, Java, Ruby, .NET Core, and sometimes even Elixir
• Assist developers to introduce exception reporting and APM metrics into existing and new applications, to improve runtime performance and error monitoring
• Monitor, tune, and debug issues related to application health and Kubernetes cluster health
• Identify bugs or shortcomings in the platform and implement solutions to make the IKE Platform better for users and/or easier to maintai