Support Engineer

at  Language Recruiters

Are you passionate about driving change in the energy sector? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you!
Join a trailblazing team at the forefront of energy innovation. Our client is a leader in EV fleet and battery storage solutions, dedicated to helping organizations transition to sustainable, eco-friendly practices. Be part of a mission-driven company committed to powering towards a net-zero future.

As a Support Engineer fluent in Dutch, you’ll play a pivotal role in ensuring the seamless operation of EV charging infrastructure. Your day-to-day responsibilities will include:

• Proactively monitoring EV charging systems to maintain uptime and promptly address any issues.
• Providing top-notch technical support via inbound and outbound calls, assisting depot personnel with remote troubleshooting.
• Conducting remote diagnostics and employing your problem-solving skills to resolve issues efficiently.
• Collaborating with third-line support teams to escalate and resolve complex problems.
• Coordinating reactive maintenance with service partners and overseeing their on-site activities.
• Managing tickets diligently, ensuring all notes are up-to-date and accurately documented.

• Proactively monitoring EV charging systems to maintain uptime and promptly address any issues.
• Providing top-notch technical support via inbound and outbound calls, assisting depot personnel with remote troubleshooting.
• Conducting remote diagnostics and employing your problem-solving skills to resolve issues efficiently.
• Collaborating with third-line support teams to escalate and resolve complex problems.
• Coordinating reactive maintenance with service partners and overseeing their on-site activities.
• Managing tickets diligently, ensuring all notes are up-to-date and accurately documented