Support Engineer

at  Saasgroup

București, Municipiul București, Romania -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Jul, 2024Not Specified05 Apr, 2024N/AGood communication skillsNoNo
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Description:

This role is part of our Deploybot team, one of our growing brands at saas.group.
DeployBot is the star player in our portfolio at saas.group, bringing unparalleled efficiency to code deployment! Since becoming part of our family in 2018, DeployBot has been a game-changer in the development world, simplifying the deployment process for countless users. From its inception to now, DeployBot has amassed a user base of over 4000 and garnered international recognition. With DeployBot on your side, deploying code has never been easier!

Responsibilities:

  • Cooperating with DeployBot’s clients’ software engineers to address highly complex problems.
  • Proactively developing solutions to improve our service for customers or resolve recurring issues.
  • Handling customer inquiries through Email and Helpscout.
  • Recommending changes in documentation that could benefit the customer.
  • Acting as a champion for the customer’s needs.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Computer Software/Engineering

IT Software - System Programming

IT

Graduate

Proficient

1

București, Romania