Support Medical Secretary

at  Bradford Teaching Hospitals NHS Foundation Trust

In the Support Medical Secretary role you will work within a multi-disciplinary team and be responsible for audio transcription and word processing of clinical letters, data quality and other correspondence as required by the Medical Team.
You will support Senior Medical secretaries in a range of duties related to patient pathway management, including; diary management, in-patient waiting list management,
You should be literate and numerate, with excellent organisational, time management and IT skills and an ability to work without supervision.
An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview.
Medical secretarial experience is desirable but not essential. You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels.
You will have enthusiasm, motivation and demonstrate pride in your work.
If you feel you have the skills, experience and drive that it takes to be part of a Trust whose mission is to provide safe, high quality healthcare at all times to its population, we look forward to you application.
The job holder will be responsible for the provision of a comprehensive secretarial and administrative service to a Medical Team within a Clinical Specialty.
Responsible for the provision of a range of secretarial and administrative duties related to patient pathway management, audio transcription and word processing of clinical letters, as proof reading is an essential part of the role, applicants should also have a good command of English grammar.
Production of reports and other correspondence may also be required by the Medical Team.
With support and guidance act as a point of contact and be responsible for the dissemination of information, messages and enquiries for the Medical Team, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.
The job holder will have some involvement with Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust’s policy and procedures.
Candidates will have excellent communication, organisational and prioritisation skills, a flexible approach to their work and the ability to work effectively as part of a team.
The post holder will need to work with minimal supervision and have the ability to meet deadlines.
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people
We are one team
We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
We can offer staff gymnasiums on both hospital sites, excellent pension scheme including life assurance cover and advice on childcare.

Providing secretarial/administrative support to a Medical Team, typing, filing, scanning, photocopying, opening and distributing mail as appropriate
Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Senior Medical Secretary
Have an understanding of the Trust’s Access Policy and other National/Local targets ie. Cancer, RTT, non RTT pathways, and works to the standard operating procedures developed to support patient pathways
To type, clinical letters and minutes of meetings, medical reports, results letters
Assist with any data collection and entry required as service level
Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary
To ensure that patient records are kept up to date and that all investigations and other material are available for clinic appointments/admissions and that letters/results are filed in the appropriate place in the case notes
Maintain efficient office systems, liaise with other departments/hospitals on behalf of the Medical Team, wards or secretarial colleagues
To ensure accuracy when administering relevant IT systems. The systems could include EPR and/or other local IT systems
Works to the SOP’s developed to support patient pathways
Assist in the training of new staff
The job holder will contribute to the effective and efficient running of the service highlight any areas where efficiency can be realised
Such duties at a comparable level of responsibility associated with the work of the post which may vary from time to time