Support Medical Secretary - Rheumatology

at  Stockport NHS Foundation Trust

The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using WinScribe and similar systems. The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day The postholder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow. Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.
The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments. Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision. Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way

Please refer the Job description for details