Support Officers & Senior Support Officers, TEW Support

at  Australian Electoral Commission

THE AEC’S VALUES AND COMMITMENTS

The AEC values and commitments are an essential component of our operating environment and frame how AEC staff work. The AEC’s focus is on electoral integrity through the values of quality, agility and professionalism.

THE OPPORTUNITIES

We are looking for adaptable, energetic, and self-motivated people who have experience in providing exceptional customer service and navigating through complex activities. We welcome people with diverse skills, experiences, perspectives, and backgrounds.
Our team is diverse where you can demonstrate and develop your various skills including administrating payroll activities, evaluating policies and procedures, system enhancement recommendations and testing. You will be involved with interpreting technical requirements and work in agile environments, including a large-scale modernisation project that will assist with the functionality of future processes within the organisation.

SUPPORT OFFICER – APS LEVEL 5

As a Support Officer within the TEW Support section, you will be expected to lead by example and provide guidance and support to the helpdesk team who respond to inquiries from the temporary workforce and National divisional offices. You will be able to collaborate with your peers, bringing new ideas to life, whilst demonstrating a can-do attitude.
We are seeking someone who is a strong communicator that can liaise with key stakeholders and can prioritise workloads against competing deadlines. This role requires an understanding or willingness to interpret government policies to update new or existing documents.

The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.