Support Operations Coordinator
at Linktree
Melbourne, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 03 Oct, 2024 | Not Specified | 04 Jul, 2024 | 2 year(s) or above | One,Pet Insurance,Childcare | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WHAT YOU’LL OWN
- Conducting quality assurance evaluations to uphold service standards
- Developing comprehensive training materials for agent onboarding and ongoing development
- Partner with stakeholders to optimize support processes and enhance customer satisfaction
- Engaging with enterprise clients to understand their support needs and address concerns proactively
- Curating and updating help centre and knowledge base content.
Responsibilities:
We are looking for a Support Operations Coordinator to join the Support Team and Linktree. You’ll play a pivotal role in maintaining the quality of our support services, developing training materials and fostering strong relationships with enterprise clients. .
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT Software - Other
Information Technology
Graduate
Proficient
1
Melbourne VIC, Australia
