Support Time Recovery Worker (STR)

at  Berkshire Healthcare NHS Foundation Trust

We are looking for you to join our Hampshire Liaison and Diversion team . You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and up to prison.
We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.
With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.
Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner-up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’.
We value our employees and put people first. We achieved an ‘Outstanding’ rating overall in our latest CQC inspection, which found that: ‘Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.
About the Job
Monday -Friday 9am-5pm based primarily within court settings, but also meeting service users within the community
You will support people within court and custody settings who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client’s circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc.
To provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal
To work closely and build links with all referring agencies within the custody suite, court and probation acting as a single point of contact for health
To work autonomously, with the ability to organise and manage own time according to delegated workload
Travel for work
You will be expected to travel across Hampshire and the Isle of Wight as required and to facilitate this we will support with the following:
Parking is provided for staff at all sites and any expenses accrued will be reimbursed.
Salary sacrifice scheme for a new car
There are other benefits available including Cycle purchase and public transport season ticket loans

An NVQ level 3 in Health & Social Care or equivalent or relevant training to diploma level.
A warm personality, good communication and people skills.
Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their careers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.
If you recognise yourself in these requirements, we recommend you apply today!
We are happy to answer any questions that you may have. Please don’t hesitate to call Pauline O’Callaghan on 07584 385403 or email: pauline.ocallaghan@berkshire.nhs.uk who’ll be delighted to help