Support Worker, Community Connections

at  Boyle Street Community Services

JOB TITLE: Community Connections Support Worker
REPORTS TO: Community Connections Manager
HOURLY WAGE: $21.00/hour
HOURS: Sunday – Thursday: 8:30am – 5:00pm / 11:30am – 8:30pm 4 on 4 off
LOCATION: NE Hub, 14023 Victoria Trail

QUALIFICATIONS

• Experience working with Indigenous people and individuals from diverse cultures.
• Education: Degree or equivalent. Candidates without a Degree but who have post-secondary education and relevant and related experience will also be considered.
• Understand the challenges and stresses facing people who live in poverty.
• Treat people with respect and in a sensitive manner.
• Knows how to problem-solve with people who face emotional and psychological challenges.
• Able to handle multiple demands at the same time; exceptionally well organized.
• Listens well, has a calm demeanor, and knows how to solve practical problems.
• Possess robust mental health and a commitment to self-care.
• Experience working with Indigenous people and individuals from diverse cultures.
• Background in community development, social work, occupational therapy or another related field.
• Strong understanding and support of the Harm Reduction approach
• Police Check with the Vulnerable Sector and Child and Youth Intervention Check completed within the past six months
• Valid First Aid certificate or enrolled in a future course
• Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.

• Develop relationships with community members, identifying strengths and working in a respectful way with a community that has faced trauma and social exclusion.
• Support the creation of an inclusive, safe and friendly environment for all staff, community members and external parties.
• Maintain accurate and comprehensive written documentation.
• Deliver crisis intervention as needed, including risk assessment and follow-up until the situation has stabilized.
• Maintain a healthy environment by performing a variety of cleaning and housekeeping duties as required: sweeping and mopping floors, cleaning/clearing tables, washing dishes, etc.
• Assist community members in crisis and find positive resolutions.
• Maintain a relationship with all partners of Boyle Street (Interfaith Communities, Edmonton Police Services, EMS, etc.).
• Facilitate light programming within all community spaces.
• Work well within a team and rotate job stations.
• Greet community members and leads the effort to develop a warm, friendly, and inviting environment through community engagement, identifying and addressing their immediate needs, and supporting them through referrals.