Supported Living Operations Manager

at  Platform Housing Group

ARE YOU EXPERIENCED IN MANAGING A SUPPORTED LIVING OR YOUTH SERVICES TEAM?

At Platform we are looking for an experienced and forward-thinking Supported Living Operations Manager to join us and support the continuous improvement of the service. The Specialist Housing Team provides services to help the most vulnerable people in our communities by providing a range of supported housing options.
As Support Living Operations Manager you will ensure effective day to day operational management of Platform’s Supported Living Portfolio on a group wide basis including temporary homeless accommodation, learning disability accommodation, commissioned services, including Young People’s Services and a Falls Response Service.
The role will allow you to work amongst an incredibly supportive team, as well as having the opportunity to mentor others. Whilst this is a home-based role, you will be required to travel to group offices and schemes regularly to support your team.

WHAT YOU COULD BE DOING AS AN SUPPORTED LIVING OPERATIONS MANAGER:

• Inspire and encourage a team culture which reflects and embeds our People Values, behaviours and encourages people to bring their best to work.
• Hold regular team meetings to focus on delivering team action plans, good performance and continuous improvement.
• Lead responsibility for day-to-day management of group wide Supported Living Services, providing a first class experience to our customers, colleagues and all stakeholders through effective people, places, process and contract management.
• Effectively monitor, manage and negotiate contracts and commissioned service contract obligations. You will also write tender submissions and develop implementation plans.
• Assist with setting and monitoring delegated budgets

JOIN US AND FIND YOUR PURPOSE AT PLATFORM!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.
You will join the largest social housing association in the Midlands. We’re much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all