Surface Observations Operations Manager

at  Met Office

JOB SUMMARY

We’re looking for an exceptional Surface Observations Operations Manager to help us make a difference to our planet.

JOB DESCRIPTION

As our Surface Observations Operations Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.
Our opportunity is full time, 37 hours per week, but we would also consider applicants wishing to work a minimum of 30 hours per week and we will also try our best to consider those intending to work a job share. Our people are at the heart of what we do and we’ll do our best to agree a working pattern that works for everyone.

ESSENTIAL CRITERIA, SKILLS AND EXPERIENCE:

• Keep evolving:A track record of working independently to solve operational problems and providing recommendations to senior managers on improved service delivery to customers.
• Expert by nature:A Science or Engineering degree or the equivalent experience in one of these disciplines and experience of how external factors (for example weather conditions) impact on service delivery.
• Live & breathe it:An understanding of the Met Office’s strategy and the role that the Surface Operations Observing team has to play in its future success.
• Evidence of having successfully led, developed and grown a multi-skilled team, enabling them to undertake complex operational technical tasks with independence.
• The proven ability to exchange complex technical information with a wide range of customers, suppliers and colleagues who have varying levels of technical understanding.
• A proven ability to prioritise personal and team workloads for a range of customers, deal with critical operational issues in a structured manner and implement process improvement to minimise future risk to operational services.
  Benefits
  Alongside your salary of £52,799, Met Office contributes £14,309 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

TYPE OF ROLE

Environment and Sustainability
Operational Delivery
Science

As our Surface Observations Operations Manager, the key duties are:

• Apply operational observing knowledge to the development of work plans & strategic direction for the Surface Observing Operations Team.
• Direct, manage and monitor the delivery of surface land and marine based operational observing data services for the Surface Observing Operations area and ensure the services are delivered to endorsed levels of quality and cost.
• Recruit, guide and develop the Surface Observing Operations Team and improve cross team ways of working to increase effectiveness and the efficiency of service delivery.
• Negotiate with and influence internal & external suppliers, partners and customers to ensure operational observing service delivery meets requirements.
• Make substantial contributions to network lifecycle and development plans to ensure current, emerging and long-standing technical issues with observing capability are addressed.
• Act as the authority for changes to existing operational observing services in the Surface Observing Operations area and ensure the success implementation of new observing strategies