Suspicious Matter Reporting Analyst

at  Link Group

WHY LINK GROUP

Link Group is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.
Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.
We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

EXPERIENCE & PERSONAL ATTRIBUTES

• Experience within a Financial Crimes or Risk environment.
• Formal tertiary qualification in fraud, risk or related discipline (valued)
• Ability to engage with senior stakeholders (both internally and externally)
• Ability to build strong customer relationships and deliver customer centric solutions.
• Strong analytical and problem-solving skills and methodologies.
• Strong quality assurance and staff development focus.
• Ability to effectively understand and manage operational risk.
• Strong MS Office skills in Word, Excel, PowerPoint.
• Client management experience.Knowledge of Superannuation/ Fraud and Risk including AML legislation and best practice.

THE ROLE

A Suspicious Matter Reporting Analyst is required to support the service delivery of all formal reporting of Financial Crime events (Suspicious Matter Reports) to our clients and internal stakeholders. The role requires expertise in financial crime investigations and an in-depth knowledge of financial services and financial products. Key to the role is excellent written and spoken communication skills and establishing strong working relationships across the business and with our clients.

KEY ACCOUNTABILITIES AND MAIN RESPONSIBILITIES

• In an ever-changing fraud environment, monitor internal and external fraud vectors and implement processes, fraud controls and threat hunting techniques to mitigate fraud.
• Ensure the development of a risk and fraud management culture, and effectively limit risk exposure to Link Group with strategies to mitigate risk and fraud.
• Ensure total compliance with statutory regulations including the mitigation of operational risk and AML processes through the effective use of the incident and SMR management framework.
• Implement and imbed any Service Excellence initiatives to improve quality, performance and efficiency of the teams to facilitate best practice Fraud Mitigation and client reporting.
• Though not directly managing any direct reports we do expect our Suspicious Matter Reporting analysts to be leaders and champions for financial crime protection. Presenting at staff onboarding, operational and contact centre team meetings and direct Suspicious Matter training.Ensure all statutory regulations are adhered to and implement best practice AML and fraud mitigation processes.