Switchboard Administrator

at  Queensland Health

About the role
Provide a professional and courteous switchboard service to staff and customers of the hospital, ensuring appropriate action and response within suitable timeframes. Switchboard Administration officers are required to work a rotating roster that covers 24 hours per day, seven days per week inclusive of public holidays.
About you

Our ideal candidate will be someone who can demonstrate the following:

• Ability to exercise personal judgement and initiative in the provision of efficient telecommunication services, including problem resolution and emergent response.
• Extensive experience and knowledge of general office and reception duties, preferably within a Health Care environment.
• Ability to maintain discretion and exercise judgment where necessary to resolve problems within the scope of the role in situations where precedents have not been set and procedures not defined.
• Ability to communicate at all levels and effectively establish and foster networks across the facility to assist in streamlining daily processes.
• Proficiency in the application of computerised information systems and applications including Microsoft Office.
• Ability to contribute to a cohesive team environment by sharing information, supporting and assisting colleagues in a proactive manner.

MANDATORY REQUIREMENTS:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
• As per the EB11 Part Time less than 16hrs per fortnight agreement, the successful candidate for this position will be required to complete necessary documentation prior to commencing.
  About West Moreton Health
  West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
  To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)12.
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options
• Wellness programs
• Employee Assistance Service (EAS).

To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.This work is licensed under a Creative Commons Attribution 3.0 Australia License

Please refer the Job description for details