Switchboard Receptionist - Hampstead Hospital

at  Recovery Solutions

Compensation Range: $18.14 - $22.18 / hour

You Matter:

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

NOW IS YOUR MOMENT TO MAKE A DIFFERENCE IN THE LIVES OF THE UNDERSERVED.

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society’s most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.
Hampstead Hospital & Residential Treatment Facility (HHRTF) is an acute inpatient psychiatric hospital and a residential treatment program that treats children, adolescents, and young adults. HHRTF is located in a beautiful setting in southern New Hampshire that provides plenty of outdoor areas to play, walk, and promote well-being. Children deserve to have healthy and happy childhoods so that they can grow into wholesome and happy adults. Our devoted team is here to provide these children, adolescents, and young adults with the encouragement and positive relationships to build a brighter tomorrow.
How you make a difference:
The Switchboard Receptionist Hampstead is responsible for handling incoming and outgoing calls, directing calls to appropriate personnel, and taking messages as needed. Additionally, the Switchboard Receptionist Hampstead may be asked to perform other administrative duties such as managing the visitor log, distributing meal tickets, and sorting mail. The position requires excellent communication and organizational skills, as well as the ability to multitask and prioritize tasks in a fast-paced environment.

Key Responsibilities:

• Perform receptionist duties such as taking messages, screening vendors, and welcoming visitors.
• Manage emergencies, notify appropriate personnel for problems with telephone and alarm systems.
• Maintain administrative tasks such as selling meal tickets, reviewing and typing admission information, and monitoring copy machines.
• Collaborate with Medical Director and Medical Physicians to manage doctor’s monthly schedules.
• Contribute to team effort, meet quality and productivity standards, and promote a culture of patient safety.

Qualifications & Requirements:

Education

• Minimum of high school graduate

Experience

• Some general office and/or switchboard/receptionist experience desired.
• Typing ability helpful, as well as some computer knowledge.

Compliance

• Aligned with NH’s System of Care, supporting services that are: family-driven, youth-guided, community-oriented, trauma-informed, and culturally and linguistically competent.

We are an Equal Employment Opportunity / Affirmative Action Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description

• Perform receptionist duties such as taking messages, screening vendors, and welcoming visitors.
• Manage emergencies, notify appropriate personnel for problems with telephone and alarm systems.
• Maintain administrative tasks such as selling meal tickets, reviewing and typing admission information, and monitoring copy machines.
• Collaborate with Medical Director and Medical Physicians to manage doctor’s monthly schedules.
• Contribute to team effort, meet quality and productivity standards, and promote a culture of patient safety