System Administrator I

at  RealmOne

As Training Center / Laboratory Support system administrator on our team you will provide support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks, as well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.

THE LEVEL 1 SYSTEMS ADMINISTRATOR SHALL POSSESS THE FOLLOWING CAPABILITIES:

• Experience with: Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; VxRail; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business; New software and systems as the networks evolve.
• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
• Experience managing the daily activities of configuration and operation of IT systems, to include user accounts and workstations.
• Experience installing and maintaining computers, including tablets, laptops, or desktops
• Experience assisting users in accessing IT systems.
• Experience providing support for the dispatch system and remaining involved in the resolution process.
  Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing/loading operating systems software, and troubleshooting.

QUALIFICATIONS:

• Bachelor’s degree or advanced degree in computer science, information systems, engineering, or other related discipline plus at least 5 years of systems admin experience. A high school diploma or GED plus 10 years of systems admin experience would also be acceptable.

ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, DISABILITY, PROTECTED VETERAN STATUS, OR ANY OTHER CHARACTERISTIC PROTECTED BY LAW.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please refer the Job description for details