System Administrator

at  Queen Victoria Hospital NHS Foundation Trust

The Clinical Systems Team have an exciting opportunity in the form of a system administrator; providing first line support to staff and patients to use the 10 systems looked after by the team.
The successful candidate will be computer literate and have some experience in using Patient Centre or CRM systems. Experience in using other some other systems supported by the team (Enlighten, Attend Anywhere, G2, ICE and Patientrack, Patients Know best, eDN, ORSOS and TRIPS) is desirable but not essential as training will be provided.
The successful candidate will take an active role in providing first line support to staff and patients via email, phone and face to face. Helping to resolve issues, errors and improving the quality of the data recorded on all systems supported by the team, utilising reporting functionality.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
The successful candidate will support the team in projects to implement new systems and system upgrades

Please refer the Job description for details