Description
The System Administrator, Solifi Lending & Leasing Systems, works collaboratively with the Lending team and each Gordon Brothers business to identify, implement, and maintain optimized solutions that support all Lending business processes including credit monitoring, loan/lease management, and reporting. An idea candidate will create solutions that scale as the business grows.
A successful system administrator will also be fully versed in integration architecture and technology, to stand up out of the box integrations and work with our data architecture team to create custom integrations. As lead technical expert, this role ensures efficiency, data integrity and comprehensive reporting. The System Administrator is the primary support for day-to-day management of NetSuite, Adaptive Planning, Concur and any new surround applications. This role will help drive business results by transforming the Lending technology stack in support of the company’s business objectives.

System Maintenance

• Act at the primary Security Administrator to manage system access rights, privileges.
• Partner with key stakeholders to configure and refine processes.
• Create and/or edit business processes, notifications, reports, etc. as needed directly and/or with support from software vendors. Testing in sandbox environment first and then moving to production.
• Create, maintain, and troubleshoot issues with integrations and keep the key stakeholders informed. Example integrations include Legal Tracker, One Source, Salesforce, etc.
• Manage technical issues and liaise with external technical experts as needed.
• Create and/or modify advanced reports and dashboards to meet business needs including use of calculated fields and other more complex elements.
• Create documentation along the way for key changes.
• Maintain infrastructure tied to organizational changes including re-organization, acquisitions, cost center and location hierarchies, etc.
• Lead the implementation of any new or purchased modules or significant features.
• Help the Lending team standardize and globalize processes, by demonstrating how the technology can guide and reinforce the process.
• Monitor, inform and discuss release updates with the Lending team to evaluate including:
• Product upgrades/enhancements
• Review potential impact of changes to existing set-up
• Decide which to accept or opt in on or postpone
• Conduct testing and develop workarounds to any potential “breaks” etc.
• Plan, design, configure, and document new processes and flow as needed
• Communicate impact to employees, if applicable.
• Review error reports and troubleshoot findings.

Data Stewardship

• Conduct initial cleanup of accounting data (projects, accounts, contacts, etc.)
• Reduce unnecessary fields on all Lending Systems objects/forms.
• Review fields for usage and determine, with Lending, which fields should be required.
• Audit system data on a regular basis to maintain the integrity of the data.
• Maintain chart of accounts, subsidiary lists, division / department structure across systems (taking into consideration integrations between systems).
• Define and implement data structure ‘rules’ (e.g. all transaction have relevant classifications, revenue is all tagged to projects, there is structure around how departments / divisions are used, AP & AR always booked to a customer / vendor, etc.)
• Implement error management and exception reporting to identify errors and preserve integrity of data.
• Work with the Lending team, business teams, Product Owner, and other System Administrators to design and implement a process to workflow projects into and out of the Lending systems throughout the lifecycle of a deal (e.g. Salesforce to Lending Systems).

End-User Support

• Help achieve consistency of system use across all users and regions.
• Serve as technical and operational point of contact for all users.
• Train for new or existing users.
• Provide guidance and informal training to users at a high level.
• Create job aids and user instructions for users as needed for significant changes only.
• Communicate project/case status with users frequently and provide a timely resolution.

EDUCATION/EXPERIENCE REQUIRED

• Bachelor’s degree in relevant subject matter
• Six or more years of experience as a System Administrator with Solifi preferred with broad experience across all modules
• Project management experience specific to software implementation, proven success meeting deadlines and increasing user adoption
• Proficiency with Microsoft Office Suite, including intermediate Excel skills
• Attends training, product updates and/or networking events to stay current on the product and future direction

KNOWLEDGE, SKILLS, ABILITIES

• Early adopter of new technology; intellectually curious; problem solver
• Exceptional attention to detail resulting in work with a high level of accuracy
• Driven to ensure data quality, a clear understanding of business processes
• Ability to handle highly confidential information
• Ability to manage multiple priorities and projects successfully, accurately, and timely
• Self-motivated with a bias for action
• Ability to organize, multi-task, and problem solve while managing competing priorities
• Excellent verbal and written communication skills
• Effective relationship management skills and ability to collaborate with all levels
• Demonstrated application of creativity required to deliver successful business solutions
• Experience working in a fast-paced environment
  Physical Demands
  Work is performed in an office environment. Intermittent physical activity including bending, reaching and prolonged periods of sitting. Infrequent light physical effort required.
  Gordon Brothers offers a very competitive total compensation package, including base salary and bonus plan, health insurance, dental benefits, a generous 401(k) match, time off benefits, and more.
  In compliance with the Americans with Disabilities Act (ADA), please contact the Human Resources department if you have a disability and need reasonable accommodation with any part the application process. Requests will be considered on a case-by-case basis.
  Gordon Brothers is an Equal Opportunity Employer.
  

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Please refer the Job description for details