System Analyst, Auth & Settlement & Collections

at  SYNECHRON TECHNOLOGIES SINGAPORE PTE LTD

Job Responsibility :

• System Analyst is responsible in the end-to-end system capability analysis to support Cards related applications on the mainframe and open systems platform
• Responsible for understanding and contributing to the technical solution from design through to code level.
• Work closely with business users in all change requests, analyze and review enhancements for compatibility, and adhere to operating guidelines.
• Responsible to come up with the solution and estimation for all business requirements and change requests.
• Lead a project & change request team to implement solution that meet business requirements and are in alignment with organization’s business objectives.
• Work with vendors on estimations, high-level solution, estimations and end-to-end functional deliveries
• Hands-on manager to guide development team on functional and technical issues • Responsible for modifying existing programs when required.
• Ensure project documentation is done up in accordance to bank standards
• Coordinate with internal teams and vendors to resolve application and system functional issues
• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
• Execute tasks related to project/change request / maintenance request
• Support SIT and UAT issues and queries.
• Work with testing team on the SIT and UAT defects to triage and resolve.
• Work with business on the parameter setup and provide guidance.
• Recommend and execute improvements to process.
• Partner with the testing team to review the test strategy and brief on Business requirements.
• Execute tasks related to project / change request / maintenance request
• Ensure project documentation is done up in accordance to bank standards
• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
• Troubleshoot, debug and provide production system support

Job Requirments:

TECHNICAL SKILLS & EXPERIENCE

The ideal candidate will be a dependable and result oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential. This role will report to the System Analyst Team Lead for the solution delivery of projects and production support.

• Bachelor’s Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory.
• More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
• Minimum of 5 years of technology experience with at least 3 years System Analyst capacity in the cards application domain.
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Good functional knowledge in cards authorisation, fraud, settlement and collections
• Proven experience to project manages a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem-solving skills
• Ability to multi-task and perform well under pressure

EDUCATION

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors
• Development Team

• Bachelor’s Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory.
• More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
• Minimum of 5 years of technology experience with at least 3 years System Analyst capacity in the cards application domain.
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Good functional knowledge in cards authorisation, fraud, settlement and collections
• Proven experience to project manages a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem-solving skills
• Ability to multi-task and perform well under pressur