System Analyst

at  Ceva Logistics

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

At CEVA Lead Logistics (CLL), we provide customers with outstanding Visibility and Control across their entire Supply Chain. Our operations teams located across the globe in our 6 Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost. Perform in-depth and complex analysis as it relates to software, processes or design for project planning requirements analysis, software testing, or end-user training activities for business applications to provide functional and/or business process leadership to the IT organization.

WHAT ARE YOU GOING TO DO?

• Provide first level IT Support to internal and external stakeholders.
• Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, business process excellence, and other teams as appropriate.
• Maintain training materials, work instructions and conduct training with appropriate team(s), as required.
• Setup and maintenance of master data in CLL operational systems, such as user data, locations (origin / destination), routes / paths and other logistics master data
• Support master data gathering for new customer implementations and/or scope extensions
• Identify, log, and escalate as appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes.
• Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs.
• Perform other duties, which may include operational assignments, as required.