System Engineer Telephony
at Ypto
1BA, Brussel-Hoofdstad - Bruxelles-Capitale, Belgium -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Aug, 2024 | Not Specified | 09 May, 2024 | 5 year(s) or above | Good communication skills | No | No |
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Description:
As a System Engineer/Application Owner, you will be part of the Operations Telecom Team, which provides products, systems, and solutions in the field of Fixed Telephony, Teams IVR, and Contact Centers.
You will be responsible for the operational support and evolution of Fixed Telephony, IVR and Contact Center solutions. You will work closely with Service Managers and suppliers to manage network elements, connectivity, and external interfaces. You will also be responsible in the follow up of service provisioning, inventory management, and basic troubleshooting as well as major incident and problem management regarding all Telephony aspects. Additionally, you will also assist with various IoT and M2M solutions.
How To Apply:
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Responsibilities:
- Manage network elements, connectivity, and external interfaces in collaboration with Service Managers and suppliers
- Ensure the operational support and evolution of Fixed Telephony, IVR, and Contact Center solutions
- Follow up on service provisioning, inventory management, and troubleshooting
- Handle change management, major incident and problem management regarding all Telephony aspects
- Assist with various IoT and M2M solutions
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
1070 Bruxelles Anderlecht, Belgium