System Support Analyst Senior (m/w/d)

at  FIS Global

EDUCATION DESIRED :

Bachelor of Business Administration

YOUR JOB IS TO KEEP THE BATCHES AND OUR CLIENTS RUNNING.

Job description:

• Create and execute jobs and jobs nets for batch processing
• Monitor processes and analyze / review results,
• Run End of Business Batches (EOD)
• Identify and solving of occurring issues and aborts in the job execution
• Execution of client’s service requests
• Error detection and elimination in area of job control,
• continuous optimization of processes
• Planning and execution of software rollouts
• Investigating configuration issues
• Support other departments with batch execution and batch support
• Support and take part in new business projects
• On-call duty

Job requirements:

• Bachelor’s degree in Computer Science, Information Systems or equivalent combination of education, or work experience in that area
• Experience in batch job processing (used Tool = UC4 / Automatic)
• Being familiar with the use UNIX/LINUX on shell-level),
• ITIL experience
• Experience in finance and/or banking sector will be an asset,
• Strong customer service and communication skills,
• Team player
• Having fun in solving issues
• Good German and English skills (spoken/written)