Systems Administrator, EDM

at  HyVee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Administrator
Department: Information Technology
FLSA: Exempt
General Function:
We have an opening in the Information Technology Department for a Systems Administrator to be based out of the Technology & Innovation Center in Grimes, IA. The systems administration team is responsible for the IT server and computer system infrastructure across the enterprise including Hy-Vee’s retail, corporate, subsidiary, distribution, and manufacturing facilities. The ideal candidate will excel at obtaining results in a fast-paced environment, have excellent problem solving and communication skills, and can connect technology to real-world business challenges.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:
Accountable and Reports to: Manager, IT
Positions that Report to you: None

Primary Duties and Responsibilities:

• Administers and maintains all enterprise connected devices including on-prem physical infrastructure servers, workstations, VMware and Hyper-V hypervisors.
• Assist with making sure that system images are maintained and updated on a cadence.
• Encourages automation by leveraging PowerShell and or other scripting languages.
• Administers and maintains food scales, kiosks, handheld (Android/iOS) devices.
• Creates and maintains technical documentation stored within the team’s knowledge base.
• Manages Systems alerting and monitoring tools used in the enterprise.
• Plans and performs disaster recovery procedures for the specific fields of ownership.
• Provides second level support and assistance to Support Services and Systems Administrators.
• Works with outside consultants and vendors to resolve technical issues.
• Reports to work when scheduled and works expected number of hours.

Knowledge, Skills, Abilities, and Worker Characteristics:

• Extensive experience administering Windows Server technologies (Active Directory, DNS, DHCP, Group Policy, DFS, Clustering, PKI)
• Extensive experience with VMware or Hyper-V hypervisors.
• Experience with Intune, Workspace One (AirWatch), and JAMF platforms.
• Extensive experience with MECM (SCCM), or other Endpoint Device Management tools.
• Experience with troubleshooting applications and preventative maintenance.
• Understanding of monitoring tools such as NAGIOS, Solar Winds, and native.
• Understanding of the network stack segmentations.
• Experience with automation tools such as Ansible, PowerShell, or other scripting languages is a preferred skill.
• Resourcefulness and problem-solving aptitude with or without available knowledge bases.
• Must possess the ability to compose original correspondence; follow technical manuals; evaluate technical data; and counsel or advise people.
• Must be able to work with all levels of employees and end users and communicate properly based on situational awareness.

Education and Experience:

• A degree in MIS, Computer Science, or equivalent technical field from an accredited university or equivalent work experience is required.
• The ideal candidate will have 3-5 years of hands-on experience working with Enterprise Devices Management.

Supervisory Responsibilities (Direct Reports):
None

Physical Requirements:

• Visual requirements include: ability to see detail at near range with or without correction.
• Must be physically able to perform sedentary work: operating a computer, occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.
• Must be able to perform the following physical activities: meeting with customers, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:
The duties for this position are performed in a general or remote office setting. There is weekly pressure to meet deadlines and handle multiple tasks in a day.
Equipment Used to Perform Job:
Servers, PCs, Microsoft Office applications, Microsoft BackOffice applications, Red hat Linux, virtualization, 3rd party applications, printers, modems, food scales, kiosks, Wi-Fi / Bluetooth printers, Android and iOS devices.
Financial Responsibility:
None
Contacts:
Has frequent contact with office personnel in other departments related to the position as well as occasional contact with users and customers.
Confidentiality:
Has access to confidential information.
Are you ready to smile, apply today

• Administers and maintains all enterprise connected devices including on-prem physical infrastructure servers, workstations, VMware and Hyper-V hypervisors.
• Assist with making sure that system images are maintained and updated on a cadence.
• Encourages automation by leveraging PowerShell and or other scripting languages.
• Administers and maintains food scales, kiosks, handheld (Android/iOS) devices.
• Creates and maintains technical documentation stored within the team’s knowledge base.
• Manages Systems alerting and monitoring tools used in the enterprise.
• Plans and performs disaster recovery procedures for the specific fields of ownership.
• Provides second level support and assistance to Support Services and Systems Administrators.
• Works with outside consultants and vendors to resolve technical issues.
• Reports to work when scheduled and works expected number of hours