Systems Analyst

at  City of Glendale AZ

DESCRIPTION

Under general direction, responsible for implementing, maintaining, integrating, and troubleshooting City applications (in-house and third party). May work independently to solve business problems or participate on work teams.

MINIMUM QUALIFICATIONS/SPECIAL REQUIREMENTS/SUCCESS FACTORS

Bachelor’s Degree in Computer Science, Management Information Systems, Computer Engineering or a related field and two years of experience in development, design, implementation, and application support. Preference will be given for two years of experience in .NET Framework.

KNOWLEDGE OF:

• Current technology and trends in respective area of expertise such as business intelligence, document imaging, SharePoint, collaboration tools, mobile applications, etc.
• Industry best practices and emerging technology trends
• .NET Framework
• Oracle Cloud Platform/Solutions

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Office setting and remote environments may include outdoor or mobile venues. Work areas may include, but not be limited to water treatment facilities, public safety facilities, arena and other remote locations.
Benefit information is outlined here: https://www.glendaleaz.com/cms/One.aspx?portalId=15209085&pageId=1533188

• Recommends technology solutions considering a number of factors including budget, business need, internal capabilities, and strategic direction.
• Participates and serves as a technical expert on projects needing a new application, modification to existing applications, application updates, testing, and the integration of software applications.
• Designs or reviews new and existing application systems, performs complex systems analysis; makes recommendations for integration, or modifications as required.
• Integrates multiple systems utilizing different communication protocols and gateways. Write interface programs when necessary. Defines application program interfaces (API) to the database.
• Follows City standards for coding, documentation, and change control.
• Write, debug, document, and implement solutions to complex problems using the appropriate application systems access and database tools.
• Works with vendors and staff to document and specify software functional requirements.
• Establishes policies and procedures for loading application systems and to ensure continued maintenance and operation of existing applications.
• Maintains security and integrity controls of the application system; may manage user access to applications and data.
• Reviews contracts to ensure product licenses, service agreements and products are correct and appropriate for defined business operation.
• Monitors systems performance and recommends methods for improving efficiency through system and application design; investigates, analyzes, and reviews user performance complaints.
• Attends product demonstrations, seminars, user group meetings, and other professional opportunities to maintain the necessary level of expertise and may provide or participate in user training.
• Performs other related duties as assigned.