Systems Analyst EPIC Operations/Full-Time

at  Christus Health

JOB DESCRIPTION

POSITION SUMMARY: The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support optimization and enhancement efforts. This entails customer-centric workflow and technical knowledge as well as contribution to the analysis, design, development, testing, and documentation, and implementation activities of assigned applications. The position will assist with analysis and timely resolution of problems within the software applications, and provide support for maintenance and upgrades

MINIMUM QUALIFICATIONS:

EDUCATION: Bachelor degree in a relevant field preferred
An advanced Information Systems or Business degree will be considered an asset. Information system training preferred
CERTIFICATION/LICENSES: If supporting Epic, Proficient or Certified status in one supported module required within 6 months of start date.

SKILLS:

• Ability to work independently with limited supervision
• Conceptual, analytical, and problem-solving skills.
• Ability to prioritize and work through conflicting demands leveraging critical thinking and decision-making skills;
• Excellent communication skills, both oral and written.
• Organizational and time management skills; ability to adapt quickly to changing priorities; ability to successfully manage multiple tasks simultaneously
• Excellent customer service skills
• Working knowledge of Microsoft Office and other productivity tools, and assigned applications and technologies preferred.

EXPERIENCE:

Minimum Qualifications:
Four (4) years of experience in an information technology discipline, or healthcare operations including any clinical department, medical records, patient access, or revenue cycle.
Relevant bachelor degree may substitute for (4) years of relevant experience.

Please refer the Job description for details