Systems Coordinator

at  Metro Vancouver

Department: Human Resources and Corporate Services
Employee Group: Teamsters Local 31
Location: 4515 Central Boulevard, Burnaby
Salary Range/ Wage Rate: PG T26 $3,340.08 - $3,946.90 bi-weekly

This role:

• Participates in the analysis, planning and design of departmental information systems and develops recommendations based on departmental requirements; acts as project manager for new systems implementation and directs the work of project staff; schedules, develops and documents procedures for implementation and conversion activities; arranges for the development and delivery of training for staff; resolves implementation problems.
• Provides technical and procedural advice and assistance to users; monitors the use of software and hardware for adherence to standards and whether technology is being used effectively; provides technical staff with information on departmental procedures and information requirements; investigates, documents, independently resolves routine system problems and/or contacts technical staff as required.
• Keeps abreast of developments in related software and hardware; investigates products and makes recommendations regarding use of same; prepares feasibility and cost/benefit reports; maintains effective working relationships with a wide variety of vendors, consultants and agencies related to the work.
• Performs related work as required.

To be successful, you have:

• Graduation from an institute of technology with a diploma in computer sciences or related discipline supplemented by technical courses related to department activities plus considerable related experience; or an equivalent combination of training and experience.
• Thorough knowledge of the practices, procedures, and capabilities of computer hardware and software as related to the work performed.
• Considerable knowledge of departmental functions, procedures, and policies related to the work performed.
• Considerable knowledge of problem definition and solution techniques applicable to the work performed.
• Sound knowledge of methods and principles utilized in training users in the use of software applications.
• Working knowledge of systems design and analysis.
• Ability to analyze departmental needs, to plan, recommend and coordinate the development of solutions to users’ requirements and/or problems.
• Ability to act as a project manager in the implementation of new or revised information systems and to direct the work of project staff and consultants.
• Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
• Ability to operate computers and peripheral equipment, to investigate and document failures and software problems and correct those of a routine nature, and to liaise with technical staff on the more complex problems.
• B.C. Driver’s Licence.