Systems Database Administrator

at  Ambulance Victoria

At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time’ to life.
We are seeking an experienced SQL Database Administrator to facilitate the ongoing availability, performance and uplift of AV’s critical on premise and cloud databases, including timely administration and proactive maintenance. This full-time, fixed term position (ending November 2025) is based at either Blackburn North or Ballarat with WFH/Hybrid options.
About the role

Reporting to Systems Database Administration Team Leader, responsibilities of this role include, but not limited to:

• Provide timely support for AV’s critical SQL Server environment supporting critical enterprise business applications
• Manage the SQL Server patch and release program including identification of functional and business impacts
• Resolve issues with inter-system interfaces and data flows to ensure operational performance levels are maintained and optimised
• Proactively manage database and application security and integrity vulnerabilities using a risk assessment methodology
• Recommend and implement suitable tools to improve management and monitoring of databases and applications
• Develop and maintain effective plans, procedures, and policies for database monitoring, management, and upgrades to optimise database usage and performance

About you

The successful candidate will have Completion of a degree or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training & relevant experience in an IT or business related discipline. In addition you will possess the following:

• ITIL qualification at foundation level or above
• Solid experience in supporting SQL Server databases both on premise and cloud supporting Enterprise Business Applications
• Demonstrated experience in complex and critical multi node SQL Server architectures, management, support, tuning and recovery of large scale databases
• High level of experience in researching, applying, and testing database patches and version upgrades considering application and business impacts
• Technical knowledge and ability to architect SQL Server environments supporting contemporary application architectures including cloud
• Strong verbal and written communication skills along with excellent time management and prioritisation abilities

Working at AV
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people’s skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountable, Respect and Excellence to life at AV, we want to hear from you!
Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct, and Police Checks.
By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV’s Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
This position is graded at AV4 under the Ambulance Victoria Management and Administrative Staff Enterprise Agreement 2021. Hybrid working options are available however it is essential that the successful applicant maintains a presence at our Ballarat or Blackburn headquarters.
The Position Description for this role can be found at the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply

Your application will form an integral part of the selection process and should be of a high quality including:

• Cover letter outlining your experience and interest in the position
• Current Resume
• Separate document addressing the selection criteria (detailed on page 3 of the position description)

Applications must be submitted by 11.59pm on Wednesday 1 May 2024 by clicking ‘apply’. Applications must be submitted via the AV Careers website https://careers.ambulance.vic.gov.au/ to be considered. Emailed applications will not be accepted.
Refer to the ‘Applying for a position with Ambulance Victoria’ document for further information. For any queries, please email recruitment@ambulance.vic.gov.au
At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people

• Provide timely support for AV’s critical SQL Server environment supporting critical enterprise business applications
• Manage the SQL Server patch and release program including identification of functional and business impacts
• Resolve issues with inter-system interfaces and data flows to ensure operational performance levels are maintained and optimised
• Proactively manage database and application security and integrity vulnerabilities using a risk assessment methodology
• Recommend and implement suitable tools to improve management and monitoring of databases and applications
• Develop and maintain effective plans, procedures, and policies for database monitoring, management, and upgrades to optimise database usage and performanc