Systems Developer, ServiceNow

at  CDW

DescriptionABOUT CDW
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
CDW prides itself on being People Who Get IT and People who get People. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, youll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true selfand your best ideasto CDW. Because diverse perspectives bring forth better problem solvingand better solutions for our customers on a rapidly evolving technology landscape.

JOB SUMMARY

The Systems Developer (ServiceNow) implements solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows customers to extend and customize the functionality to meet their specific business needs. The Systems Developer (ServiceNow) will work in a team setting on various projects and take the customers requirements/stories and build them on the ServiceNow platform. They have an understanding of the various ServiceNow Products (ITSM, ITBM, ITOM,HR, SecOps, CSM, GRC, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.

• Develop across the full stack of Web technologies -Java, JavaScript, Angular.js, React, HTML and CSS
• Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
• Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
• Configure the Application UI and workflows
• Develop required integration components (SSO, LDAP, etc.) with multiple HR systems
• Attend, participate, and occasionally lead Scrum meetings
• May be required to demo builds to customers
• Assist with user acceptance testing
• Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
• Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
• Provide mentorship and guidance to other members of the team
• Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities
• Ability conduct and attend on-camera meetings regularly.
• Other duties and responsibilities as assigned