Systems Support Executive, Journals

at  The Royal Society of Chemistry

Overview:
The Royal Society of Chemistry (RSC) has a fantastic opportunity for a Systems Support Executive to join us on a permanent full-time (35-hour week) basis.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate.
Although this role is contractually based at our Cambridge office, you will be able to work from home within the UK, with the expectation that you will attend the office as needed for your role.
In this role it is expected that you will attend the office on an ad-hoc basis. If you need flexible working arrangements, please outline this in your application.

WHAT WE ARE LOOKING FOR:

• A good honours degree (preferably in Science)
• Aptitude to learn and apply new technologies quickly and effectively
• Proactive approach to problem solving
• Good communication skills in interacting with internal and external contacts and experience of communicating with technical and non-technical audiences
• Good organisational and time-management skills are required together with the ability to work under pressure, prioritise and to meet deadlines
• Ability to manage and switch between multiple tasks and responsibilities
• Good attention to detail
• Proven ability to work well as a team
  At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
  As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
  We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at jobs@rsc.org or on +44 (0) 1223 432229 and we will do our best to put any reasonable adjustments in place.
  If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/expertise match the competencies outlined in the Job Description.
  A full job description is available here.
  Visit our Work For Us website to learn more about us, our benefits and Equal Opportunities Statement and Inclusive Culture Pledge.
  If you have any questions, please contact us at jobs@rsc.org

As a Systems Support Executive, Journals you will work closely with colleagues in Publishing and Technology to maintain and develop our journals peer review and production systems. You will be providing technical support and advice while also working with agile product teams to develop our publishing provision and help drive our Digital Transformation strategy.
We are looking for an individual who is comfortable identifying and resolving problems while engaging with internal and external stakeholders, both on a one-to-one basis as well as presenting in workshops or showcases.
You would be comfortable context switching between a number of different systems and projects and enjoy a high level of variety in your working day. We do not require specific technical training, but you should demonstrate the ability to learn new skills and processes quickly.
In this role it is expected that you will attend the office on an ad-hoc basis. If you need flexible working arrangements, please outline this in your application.