systems technical support analyst

at  AR Solutions

Burlington, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate21 Aug, 2024USD 26 Hourly22 May, 2024N/ATechnologyNoNo
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Description:

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Desktop applications
  • Database software
  • MS Office
  • MS Windows
  • Spreadsheet

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

Proficient

1

Burlington, ON, Canada