systems technical support analyst
at Deva Applications Ltd
Edmonton, AB, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Sep, 2024 | USD 28 Hourly | 17 Jun, 2024 | 1 year(s) or above | Internet,Technology,Networking Software | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
EDUCATION
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Networking software
- Internet
- Desktop applications
EXPERIENCE
- 1 year to less than 2 years
Responsibilities:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Diploma
College cegep or other non-university certificate or diploma from a program of 1 year to 2 years
Proficient
1
Edmonton, AB, Canada