systems technical support analyst

at  Deva Applications Ltd

Edmonton, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Sep, 2024USD 28 Hourly17 Jun, 20241 year(s) or aboveInternet,Technology,Networking SoftwareNoNo
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Description:

EDUCATION

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Networking software
  • Internet
  • Desktop applications

EXPERIENCE

  • 1 year to less than 2 years

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Diploma

College cegep or other non-university certificate or diploma from a program of 1 year to 2 years

Proficient

1

Edmonton, AB, Canada