Tax Business Technology Supervising Associate

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The EY Tax Business Technology team enables high quality service delivery by EY Tax’s Sub Service Lines, Areas and Regions through the strategic use of technology in coordination with the related functions of knowledge, quality, learning and service management and development. The services produced will coordinate with go-to-market programs and client service delivery at an area and global level. The EMEIA Tax Business Technology Manager will be central to enabling the technology to support these services.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Extensive experience in understanding and translating business needs into technical requirements and, ideally, with demonstrable experience of having worked in a tax technology role including product and/or portfolio management experience. Candidates should be able to demonstrate sound knowledge and application of process redesign, extensive experience in the creation of roadmaps.
• Demonstrable experience of managing senior stakeholders and their expectations
• Understanding of working in a Global (multi-country) or complex environment, preferably within professional services and therefore able to work flexibly across multiple timezones, be able to effectively communicate with people from different countries, cultures and different stages of technology maturity.
• Good working knowledge of knowledge of technologies in the marketplace specifically in relation to tax and accounting solutions inlcuding an understanding of the technology infrastructure but required support them.
• Strong facilitation, collaboration and relationship building skills

YOUR KEY RESPONSIBILITIES

• Develops and maintains strong working relationships with business technology and IT project stakeholders to understand their business objectives and practices, and to achieve effective coordination in the delivery and deployment of technology services. Acts as the go-to contact from a business technology perspective.
• Monitors and drives the adoption of tools, especially Global Tax technology solutions and EY’s technology capabilities
• Builds and manages area worksing groups, forums and communities to support the deployment and adoption of tools
• Intervenes, where needed, in the design, development, deployment and strategic positioning of technology solutions being used to meet business requirements.
• Builds deep knowledge of area working practices and advocates for area business needs in global forums
• Acquires and demonstrates an understanding of business requirements from business leaders and translates these across to IT teams
• Manages the pipeline of upcoming business activity for IT Service Delivery, and relevant budgets
• Supports engagement and pursuit teams with client discussions and interaction around strategic positioning and deployment of technology
• The role could also typically involve: ensuring effective working relationships with new and existing vendors; overseeing communications and change management to drive product adoption; agreeing product technology and resource budgets; ensuring measurement and tracking of success criteria is in place; and, facilitating technology governance including alignment to policy and standards.
• In some cases the role may incorporate responsibility for specific products. For example, product managing and influencing the direction, content, maintenance and support of the product roadmap that guides development and implementation decisions throughout the product lifecycle. These responsibilities will be balanced with relationship/portfolio responsibilities.

TO QUALIFY FOR THE ROLE YOU MUST HAVE

• Bachelor’s degree or equivalent
• Project and change management skills and experience
• Demonstrable knowledge and skills in delivering Tax Technology projects