TDI - Business Analyst (Wealth Management) - AVP

at  Deutsche Bank

YOUR SKILLS AND EXPERIENCE:

• Minimum 5 years of relevant experience as a Business Analyst in Banking industry.
• In-depth knowledge of banking operations processes (EG: Wealth management) on trading on different products like OTC, structured products, securities, and settlement.
• Knowledge in using any core platform like Avaloq, T24 from systems point of view of how transactions are to be booked / processed in a core banking system e.g. different legs of complex products, fees schedules to be set-up in the system, etc is required.
• Proven experience in a client/ front office facing role from an operational point of view.
• Knowledge in SQL data extraction.
• Some experience in production support.
• Works closely with all relevant stake holders and co –ordinate end to end for the problem raised to get the resolution until remediation.
• Confident and take the ownership of a problem to be a single point of contact for tickets assigned until it is resolved.
• Cross country interaction and relationship building with specific focus on SG & HK region.
• Excellent interpersonal and conflict resolution skills, ability to interface with all levels of management.
• Expectations and stakeholder management
• Ability to effectively prioritize and multi-task in a high-stress, high-pressure environment.
  Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

ABOUT US AND OUR TEAMS:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

• Support user functional/business queries via phone / emails
• Work closely with business and IT Vendor / IT L3 support team to get the issue resolved based on the priority.
• Manage end to end co-ordination of the tickets assigned with prioritization of incoming requests.
• Make proposals to further improve business processes and enhance value of the Service Desk, focusing on lean and value-added services for end-customers; respectively minimize overall outsourcing cost for DB.
• Understand the business process and WM operations to support business queries.
• Close interaction and relationship building with key stakeholders from both Business and Technology.