Team Administrator-CAMH Crisis Service

at  West London NHS Trust

An exciting opportunity has arisen for two Band 4 Team Administrators to join the CAMHS Alliance Crises Team.
Alliance is a tri-borough CAMH crisis team covering boroughs of Hounslow, Ealing and H & F for young people aged 0-17 years who are registered with a GP in this area, or remain open to one of our local CAMH Tier 3 services.
The aims of the service are to deliver on reducing admissions to inpatient CAMHS settings, and reduce length of stay, if a young person is admitted.
Your role within the team will be to deliver a quality administrative and secretarial service to the CAMHS Alliance Crises Team, adhering to deadlines and targets. To deliver and maintain administrative and secretarial procedures that enhance the efficiency of the Team. You will provide support with minute taking for senior meetings, diary management and general support to the line manager.
You will be working within a friendly, well established team and this will be an excellent opportunity for you to develop your administration skills within a Crises Team.
We are looking for two people to join us who share our values and can help us deliver a high standard of care. Successful candidates will demonstrate drive, commitment and enthusiasm for the delivery of quality administrative services and support for the team, together with an ability to exercise a degree of personal autonomy and decision making to satisfy the expectations of the role.
If you share our passion to make a difference and change lives, we would love to hear from you.
Introduce and maintain effective admin systems where required to maintain good practice within the department.
To maintain up to date records and databases in manual and electronic office systems, ensuring consistency, accuracy, attention to detail and enabling information to be located and retrieved.
To handle all incoming and outgoing information received via phone, email or any other means in a timely manner and disseminate appropriately.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

Please refer the Job description for details