Team Administrator

at  Central and North West London NHS Foundation Trust

An opportunity has arisen within the Milton Keynes Specialist CAMHS Team based at Eaglestone Health Centre for a full time Team Administrator to work within a busy fast paced administration office.
This role comes with a variety of responsibilities where no two days are the same. The CAMHS service has an established administration support team who offer varying levels of support to the clinical team and service users, this can range from organising meetings, completing minutes, typing reports, scheduling appointments and supporting service user who arrive at the clinic.
The role is full time and based within Eaglestone Health Centre on the MKUH hospital campus. Previous NHS experiences would be advantageous but not essential. You must have demonstrable administration experience along with a strong understanding of Microsoft Office packages.
The post will be part of an administration team that exists to provide an important administrative and Out Patient service to the Child and Adolescent Mental Health Service. This is to include using computerised information systems, collating statistics and returns as required by the Trust, word-processing, developing, maintaining filing systems and being the first point of contact for patients, relatives/carers and other professionals.
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you’re at, there’s always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
To be the first point of contact by phone and walk in visitors into the department and Out Patients Department in the absence of the team receptionist.
To ensure that all enquiries are dealt with in an appropriate and polite manner and that an appropriate response is initiated.
Record arrival of patients
Support in the follow up clinic documentation
Co-ordinate patient appointments as requested and including appointment invite, sending relevant literature, ensure appointment is managed in the diary and clinic room is booke

Please refer the Job description for details