Team Lead, Client Services

at  Sephora

Job ID: 237840
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

• Sales Experience. Ensure all Beauty Advisors properly execute Sephora’s selling .Be aware of the store’s sales performance and opportunities ensuring that the department specific team member is aligned with goals.
• Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed.
• Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
• Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations.
• Talent Champion. Participate in the interviewing process as needed for the World team.
• Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative