Team Lead: Credit Controllers - Shared Services Cape Town

at  The Building Company

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• Ensure all Credit Controllers perform credit applications: collate information to enable final assessment of credit applications.

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• Ensure debtor reviews / increased limits: collate information to enable reviews.

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• Ensure customers account maintenance: maintain debtor accounts on our ERP system.

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• Ensure customer statements: send out monthly statements to customers, ensure that customers email address are kept updated.

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• Ensure collections: collect overdue debts according to our credit policy.

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• Ensure account queries: effectively deal with accounts queries and reconciliations.

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• Reporting: prepare debtor reports for all our stakeholders.

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• Credit Control Activities: perform credit control activities.

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• Ensure adherence to policies and procedures by all team members.

• 10.Under the direction of the Accounts Receivable Manager, serves as working team lead for 5-6 credit controllers engaged in account follow-up to ensure timely and effective processing and collection of payments.
• 11.Assigns work to team members. Trains team members. Recommends and helps formulate policies and procedures to improve follow-up operations.
• 12.Spot check credit controllers work to ensure accuracy, efficiency, and uniformity.
• 13.Proactively identifies trends and initiates recommendations for change to Accounts Receivables Manager.
• 14.Exercises judgment to make decisions for select methods and techniques for obtaining solutions.
• 15.Promote teamwork, remaining available to assist staff as needed.
• 16.Report to manager any non-compliance with staff as observed by you.
• 17.Uphold and promote the company values.
• 18.This position will serve as the supervisor of the debtors’ department in the absence of the manager.
• 19.Assist internal and external auditors with Debtors related enquiries.
• 20.Ensure our ERP system is kept update with our requirements in customer maintenance.
  Tertiary qualification in accounting or related field (preferred)
  At least 5 years of experience in credit control
  Preferably experience in leading a small team of credit controller

Please refer the Job description for details