Team Lead, Edmonton City Centre Integration Team

at  Boyle Street Community Services

QUALIFICATIONS

• Local travel on behalf of clients and the agency is required; must have a valid class 5 license, a reliable vehicle with minimum $2,000,000 liability insurance, and a clean driver’s abstract.
• This position requires you to walk long distances and carry a backpack weighing between 10-15lbs.
• Post Secondary Education in a relevant field of study (Social Work/Human Services) and/or relevant work experience; management or program development experience is considered an asset.
• At least three years of experience delivering community-based services.
• Excellent knowledge and understanding of poverty-related issues, trends and services, particularly within, but not limited to the urban Indigenous population.
• Familiarity with data collection, case management and reporting processes
• Ability to identify skills and abilities to help foster growth and development of both individual workers and a team.
• Ability to work in a stressful and ever-changing environment.
• Ability to deal with escalated or complex situation and assist the team in addressing them, use of de-escalation techniques.
• Able to solve problems for clients quickly, creatively, and ethically.
• Able to communicate effectively including excellent written and oral communication skills.
• Familiar with entering data into databases such as Efforts To Outcomes system.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, SharePoint)
• Great attention to detail and excellent organizational skills and ability to multi-task
• Police Check with the Vulnerable Sector and Child and Youth Intervention Check completed within the past six months
• Valid First Aid certificate or enrolled in a future course
• Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.