Team Leader - Hoxton Park DC

at  BIG W

TEAM LEADER - HOXTON PARK

• Permanent Full time role, based in Hoxton Park
• Mon-Fri 5 days per week, 08:30 am - 05:00 pmCoach, mentor & drive your team to continued success

WHAT YOU’LL EXPERIENCE

Everything we do is driven by a culture of care for our team, customers, and community.

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration and access to a number of employee benefits.

• We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

• Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our amazing Operations Managers, Dani.

WHAT YOU’LL BRING

We’re looking for resilient, results driven individuals who are able to negotiate and influence with stakeholders at all levels. Who will also

• Strive to be a true leaders - with a proven ability to lead, inspire, engage and recognise your teams achievements
• Strong people leadership skills and knowledge
• Demonstrate front line/management experience
• Possess a proven history in coaching and mentoring others

• Knowledge of warehouse management systems such as WMS and TMSHigh level of resilience to meet targets and timeframes

Your commitment to leadership and advocacy for our purpose of “connecting communities with the products they need and love” will drive the success of your team and the DC. As a Team Leader you will be responsible for coaching, training and managing your team to achieve the best stock outcomes, getting the right stock to the right people at the right time and into the customers hands. Key Responsibilities include:

• Lead, coach, and mentor direct reports, creating a customer first culture, that delivers great results
• Daily management of the business to achieve planned/budgeted KPIs, cost outcomes, safety measures, and service levels.
• Build and promote a team environment with a focus on working collaboratively
• Complete administrative tasks associated with managing the team including management of leave, time and attendance and injury management.
• Ensure housekeeping and safe working practices are adhered to, promoting safety policies and procedures on an ongoing basis

• Effectively communicate with team members and key stakeholdersFocus on the continuous improvement of systems and processes