Team Leader

at  Recoveriescorp

ABOUT US;

Recoveriescorp has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday!
We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.
That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.
Advertised: 15 May 2024 AUS Eastern Standard Time

• Manage both individual and team performance to drive excellence
• Encourage a culture of high performance and quality, with a focus on clear communication standards
• Directly liaising with clients to address queries, requests, and reporting needs
• Contribute to the development and execution of strategic initiatives
• Implement continuous enhancements to systems and processes for improved efficiency
• Provide regular reporting as per requirements