Team Leader - Recruitment and Retention

at  University of Auckland

WAIPAPA TAUMATA RAU | THE UNIVERSITY OF AUCKLAND

The University of Auckland is New Zealand’s leading university. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.
Student and Academic Services provides leadership and excellence in academic administration services to internal and external stakeholders. Services are delivered in partnership with faculties and supported by a customer service and process governance framework.
Job Description

TE WHIWHINGA MAHI | THE OPPORTUNITY

The Team Leader – Recruitment and Retention is responsible for leading a team of Student Experience Consultants in the University of Auckland’s Student Experience Centre.
This is a high-performing, mana-enhancing team that supports current and prospective student at various stages of their journey with the University of Auckland.
The Student Experience Centre is a creative environment where you are encouraged to try new and innovative ideas. The ideal candidate will have strong influencing skills, cultural competency in Te Ao Māori as well as experience in managing an already skilled team for high performance.
A genuine desire to develop leadership skills is essential. We value Mahi Tahi and collaboration so are looking for someone who aligns with these values and can lead a team as well as be a team player.
Our team is proud of the way we support current and prospective students, and the rest of the University community to thrive. We work hard and collaborate with each other to ensure we deliver a service that we can be proud of. We have an awesome team environment, and actively support our staff to progress in their career.
This position needs a dynamic communicator with strong leadership and relationship-building skills, who is able to effectively problem-solve and understands the importance of good data and analytics in serving customers and stakeholders.
You will be able to engage at a strategic level, contributing to the continual development of measures of success, and also lead, mentor and develop your team to meet and exceed those targets.
The position will also require effective facilitative and administrative ability as well as being comfortable with autonomous work.
The role is Monday to Friday, full time 37.5 hours per week, and is based on 49 Symonds Street, Auckland City Campus. The University supports flexible working arrangements.
The salary range for this role is $68,600 - $84,700 per annum depending on experience and qualifications.
For more information please view the position description.

Please refer the Job description for details