Team Leader - Ticketing and Client Services

at  Greater Shepparton City Council

INFORMATION FOR APPLICANTS

Greater Shepparton City Council, situated in the heart of the Goulburn Valley, is the fourth largest provincial centre in Victoria and has a well-developed economy due to its strong agricultural and irrigation base, with major industries related to food processing, manufacturing and transport. The Goulburn Valley is often referred to as ‘The Food Bowl of Australia’ as around 25% of the total value of Victoria’s agricultural production is generated in this area.
Greater Shepparton has a population of approximately 65,000, and an expenditure budget in excess of $118 million. The population is culturally diverse with 9.9% of residents being born overseas. The area has excellent education, recreation, cultural, social and health facilities and tourism is a developing focus for the region.

FULL TIME – PERMANENT

Riverlinks Venues is seeking a suitably experienced and enthusiastic professional to lead the ticketing and client services team. With average annual attendance over 70,000, Riverlinks is a key player in the cultural and economic life of the Goulburn Valley region, presenting a wide variety of performances and events in its two venues.
You will have excellent people skills and an aptitude for leading and motiving staff, enabling them to provide high quality customer service to our venue hirers and patrons. You should be able to deal calmly and effectively with a range of competing priorities whilst ensuring all processes are carried out effectively. You will need to demonstrate high level skills in the efficient and accurate operation of IT systems.
An interest in performing arts is desirable and a willingness to work outside normal office hours on occasions.
For further information about this position, please contact Matthew Schroeders, Manager – Riverlinks Venues on (03) 5832 9505.
Note: This position is subject to a 6 month qualifying period in accordance with the Fair Work Australia minimum employment period. During the qualifying period employees will be provided with appropriate on-going induction, support, assistance, resources and training to enable them to meet the required performance standards for the position.
First Nations people are encouraged to apply.
Please note that applications which do not specifically address the Key Selection Criteria detailed in the position description will not be considered.
All applications must be submitted to the Council by the closing date shown on the advertisement.

Please refer the Job description for details