Team Supervisor

at  Severn Trent

EVERYTHING YOU NEED TO KNOW

In this role you’ll be responsible for ensuring the delivery of all service contracts within your area, guaranteeing they are delivered in accordance with the client’s agreed terms, schedules, budgets and processes.
This role will be classed as a Home-Based role, covering the Luton region of England, with travel across the region as necessary.

Some of your key accountabilities will be:

• Day to day management of workforce including: Resource management (Labour, Plant, Materials).
• General Supervision Duties (holidays, timesheets, appraisals, disciplinary investigation etc).
• Delivery of SHES, Statutory and quality, contractual compliance.
• Ensure PPM schedules, (documentation requirements are not exhaustive) are completed and are accurate in accordance with customer requirements and compliance standards.
• Instruct and oversee that all routing and reactive works are completed correctly and purpose written feedback data is produced in a timely and concise manner
• Participate in site safety audits, against a schedule and implement the corrective action.
• Ensure correct usage, transport and storage of Chemicals.
• Ensure technicians and engineers costs and working times are captured correctly and allocated in line with contract to ensure accurate and timely invoicing and credit controls.
• KPI analysis / monthly reporting.
• Support Account manager / Central function on the production / presentation of monthly reports to customers / stakeholders (or at other frequencies)
• Work with the wider operations team to meet desired Productivity / Utilisation / Efficiency.
• Training / coaching & Development of team
• Day-to-day sub-contractor management for region of responsibility
• Provision and compilation of data and information for customer valuation / invoice.

To be successful in this role, you will need to be experienced in water hygiene with working knowledge of the respective legislation and guidance material (ACoP L8,HTM: 0401, Water Regulations, BS 8580).
Full UK driving licence is vital – this will be a start from home role with responsibility for the central region.
Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.