Tech Systems Support Analyst Spanish

at  IQVIA

Remoto, Sicilia, Portugal -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Sep, 2024Not Specified18 Jun, 202412 year(s) or aboveMicrosoft OfficeNoNo
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Description:

EDUCATION & EXPERIENCE:

  • College certificate or equivalent experience (12 years of studies);
  • Previous experience in a BPO with technology support or clinical a plus;
  • Knowledge of Pharma industry is a plus;

MANDATORY SKILLS:

  • English - Professional proficiency;
  • Fluent in Spanish - Mandatory;
  • Windows Operating System;
  • Microsoft Office;

Responsibilities:

  • Providing information and follow up to incoming calls and emails per project direction
  • Administering informed consent verbally or online
  • Following up with patients and or HCPs per protocol
  • Collecting and entering data in the study electronic data capture system (EDC) per protocol
  • Recognizing and escalating any AE/SAE according to protocol
  • Resolving any data queries
  • Maintaining investigator site file as necessar


REQUIREMENT SUMMARY

Min:12.0Max:17.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

IT

Trade Certificate

College certificate or equivalent experience (12 years of studies);

Proficient

1

Remoto, Portugal