Technical Analyst

at  ATB Financial

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It’s a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada’s top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you’re empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We’re on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About the role
As ATB’s next Technical Analyst, supporting ATB’s Business Intelligence and Intelligent Process Automation platforms, you will play a key role in maintaining, monitoring and enhancing our IT platforms. This involves working with vendors, architecture and other internal teams to plan, implement and support applications/infrastructure to best practices and standards, as well as providing expert technical support to our stakeholders and user communities.

Accountabilities

• Support and maintain applications used by technical and business teams
• Collaborate on new processes and technical requirements for our platforms
• Support configuration and integration of technology solutions and system platforms
• Monitor and operate existing systems and coordinate with business needs
• Support alignment of non-standard systems with best practices and enhance systems/applications accordingly
• Assist with process development of daily operations
• Configure and maintain information systems and applications
• Support one or multiple applications and help business partners achieve goals by evaluating and modifying said applications to meet client needs
• Assist with development, testing, and system maintenance of our platforms
• Provide technical support to triage/resolve problem tickets, determine root cause
• Manage user access to our applications
• Partner with stakeholders and technology peers to install, support and operate built-for-use tools in accordance with ATB’s standards and security practices

Skills, experience & requirements

Core Technical Skills

• Application maintenance & monitoring including modifications, performance improvement and security
• System integration - Configuring and setting up technical platforms.
• Cloud computing experience (preferably GCP)
• Good understanding of SQL and database concepts
• Good understanding of networking, including firewall configuration and basic troubleshooting
• Microsoft Windows Administration knowledge including:
• Running Windows resources in GCP
• Windows basic permissions, folder structures & installation
• Windows Active directory
• Basic Windows troubleshooting; powershell would be an asset
• Strong troubleshooting and analytical skills
• ITSM, SRE & Dev/Ops practices
• ITIL Certification would be an asset

Interpersonal and Leadership Skills

• Written & verbal communication
• Critical thinking & problem solving
• Systems thinking

Accreditation

• Bachelor’s degree in, engineering, computer science, information technology or equivalent
• 3+ years of experience with configuration, integration, management and updates of technology solutions and system platforms

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying!
Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.
Online applications are preferred. Please let us know if you require any accommodations.
Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you. We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to

Please refer the Job description for details