Technical Analyst

at  Datafin IT Recruitment

ENVIRONMENT:

Our client revolutionizes digital identity solutions with their advanced cloud-based biometric platform, enabling seamless customer onboarding, authentication, and monitoring. Through real-time biometrics, KYC, and AML checks, they empower clients to verify customers at every touchpoint. They prioritize delivering top-tier technical solutions and building enduring client relationships. They are currently seeking a Technical Analyst proficient in APIs, dedicated to customer success. This role involves collaborating with the dev team, serving as the main liaison for key customers, providing technical support, and managing requirements. Responsibilities include analyzing technical needs, designing solutions, and supporting various projects. The ideal candidate possesses a robust technical background, exceptional problem-solving abilities, and strong communication skills for both technical and non-technical stakeholders.

REQUIREMENTS:

• Degree or Diploma in Computer Science
• 3 – 5 Years, at a minimum, of working in application development, deployment and support
• 3 – 5 Years, at a minimum, of detailing business requirements, documenting technical processes and quality assurance
• Strong understanding of APIs, web services, and software integrations.
• Experience with programming languages (e.g., C#, Python, JavaScript) is a plus.
• Familiarity with Jira and Software Development Life Cycle tools.