Technical Analyst - German speaking

at  Robert Walters

The Company: We’re partnering with a San Francisco headquartered, global software company, looking to expand their sales functions in the UK. They’re back backed by top-tier investors and their customer list include the who’s who of the fortune 100. The Role: They are seeking a German Speaking Technical Analyst to join their Professional Service team.

SKILLS INCLUDE BUT ARE NOT LIMITED TO:

• German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
• Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organisation.
• Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
• An inquisitive mindset, willing to challenge the status quo and design pioneering solutions.
• An innovative thinker, collaborative business partner, who is well-organised and detail oriented with strong stakeholder management.
• Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders.
• Comfortable to lead discovery sessions to identify workflow improvements and business problems
• Leading brainstorming sessions and ability to estimate efforts within the defined scope.
• Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate
  Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
  The Company:We’re partnering with a San Francisco headquartered, global software company, looking to expand their sales functions in the UK. They’re back backed by top-tier investors and their customer list include the who’s who of the fortune 100 ..

• The Professional Service Technical Analyst will predominantly work in the ‘Pre Sale’ space to work with potential customers in understanding their business issues, workflow ideation and creation of solution design then efficiently pass this groundwork to the (post sale) Professional Service EMEA team to deliver.
• This will enable the Professional Service team to start fast, with a knowledgeable handover from presale, ensuring an exceptional customer experience.
• The Professional Service Technical Analyst will also be responsible for scoping the intended implementation work and ensuring the services sold to each customer are fit for purpose and able to deliver as intended. We encourage our team to be creative, collaborative, and committed to delivering outstanding experiences for our customers.
• Represent the post-sales organisation as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery.
• Align with the customer’s technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the Professional Services team.