Technical Architect - SMB/Desk

at  Salesforce

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Job Category
Sales
Job Details

DESCRIPTION:

We’re looking for a Heroku Technical Architect to sell to companies within the Small Business Segment. We work with companies in rapid growth mode and with a diverse set of issues, which means we need to operate quickly and with agility. This is a highly technical and customer-facing role with most of its impact focused on the success of our customers. We look for technical professionals from a variety of backgrounds who are as comfortable explaining enterprise architectures to their grandmothers as they are to CIO’s of enterprise corporations. The Heroku Technical Architect will act as a domain expert on the Heroku suite of Platform as a Service (PaaS) products. As a PaaS and app dev expert, the candidate will bring significant current expertise in software development. You will be responsible for building and presenting small POC and demo apps on Heroku. Experience with Heroku, cloud computing and frameworks like Spring, Play and Rails required. Knowledge of Force.com, security, and identity is also of interest.

The role of a Heroku Technical Architect is to work with our sales teams and customers to:

• Understand a customer’s enterprise architecture landscape and/or technical business requirements through technical discovery
• Partner with customers to develop a vision for their future on the Heroku platform
• Educate customers on various technical aspects of the Heroku platform, how other technologies integrate and interact with the Heroku platform, and how Heroku products can positively impact their business goals
• Scale the role through external and internal education and enablement efforts

• Lead hands-on technical workshops and education sessions including webcasts & presentations.Attain quarterly and annual objectives such as deal contributions, field enablement and closed revenue

Your Impact :

• Having fun and getting out of your comfort zone technically on a daily basis. One day might involve React Native, Kafka, ETL and machine learning models and everything in between.
• Constantly learning, absorbing new information daily, and having a keen focus on how to best discuss complex, technical problems with customers.
• Part of a highly motivated sales team who are fanatical about our customers’ success
• Comfortable working with clients at all levels - it is just as important to work with the front line as the CIO and CTO and from startups to enterprise customers

• Building demos showcasing everything from consumer mobile apps to backend microservices to event-driven architectures that will show off the power of the Heroku platformAdding to our broader team’s point of view and base of knowledge and understanding

Minimum Qualifications:

• Evidence of strong impact in customer-facing work is near-mandatory, but can come from a variety of places
• Knowledge of AWS, GCP, Azure and other cloud platforms required
• Previous experience as a solution/sales engineer or equivalent, preferably in the CRM space is a plus
• Experience with cloud, SaaS, PaaS, aPaaS and IaaS concepts and technologies
• Strong development skills with a Heroku language like Java, Ruby, Python, PHP, Node, Go, Scala, Node.js is ideal
• Past work experience with databases, integrations, coding, and/or other similar software technologies
• Ability to work as part of a team to solve technical problems in varied political environments
• Past experience with retail and consumer goods customers a bonus
• Some domestic travel is required

Accommodations
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• Understand a customer’s enterprise architecture landscape and/or technical business requirements through technical discovery
• Partner with customers to develop a vision for their future on the Heroku platform
• Educate customers on various technical aspects of the Heroku platform, how other technologies integrate and interact with the Heroku platform, and how Heroku products can positively impact their business goals
• Scale the role through external and internal education and enablement efforts
• Lead hands-on technical workshops and education sessions including webcasts & presentations.Attain quarterly and annual objectives such as deal contributions, field enablement and closed revenu